Effective Date: January 12, 2016
Last Updated: January 12, 2022
Introduction
Appropriately managing and safeguarding personal information is fundamental to IKNETE core values and commitment to patients, healthcare professionals, external business partners, employees, and customers. This Privacy Notice explains how we collect, use and share information, including your personal information, when it’s collected through this website and/or mobile application, linked products, applications, services, websites, sub-sites, widgets, interactive features, forms, mobile site and social media pages offered, owned, or operated by IKNETE.
Types Of Information We Collect And Use
IKNETE collects certain information, including personal information, from you and about you. The term “personal information” means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to a natural person. IKNETE goal is to limit the information we collect to the information needed to support our business. Not all categories may be collected about every individual.
Why We Collect And Use Information
Below are examples of ways we use your information collected for product and service fulfillment; marketing, promotions, and advertising; internal operations; fraud prevention, security and compliance; and payment processing, as referenced above:
Product and Service Fulfillment
To complete, fulfill, manage, and communicate with you about your transactions;
To establish and service your online profile/account on the Site(s);
To provide you with customer service and alert you to product or shipping information;
To enable the provision of services, such as training events, repair of products, and other events or services;
To administer loyalty programs; and Respond to inquiries, requests, complaints, questions, comments.
Marketing, Promotions & Advertising
To deliver information about our products, services, and promotions (e.g., email, third-party sites or applications, and mobile devices);
To provide interactive features on the Site(s) (e.g. product ratings and reviews, comments, blogs, real-time offers and location-based offers);
To identify product preferences and shopping preferences (e.g. services and promotions of possible interest) and;
To administer contests, sweepstakes, promotions, and surveys.
Internal Operations
To improve the effectiveness of the Site(s), services, merchandise assortment, and customer service;
Quality control and training
To confirm contractual requirements;
To conduct research and analytics related to our operations; and
To perform other logistics and operations activities as needed.
Fraud Prevention, Security and Compliance
To protect our assets and prevent fraudulent transactions;
To validate credentials and authenticate customers when logging into your online profile, and/or applications;
To protect the security and integrity of our services and our data; and
To assist law enforcement and respond to legal regulatory inquiries.
Payment Processing
To process your payments and address your order inquiries and requests.
IKNETE does not rent, lease, or otherwise sell your Personal information.
Security
IKNETE is committed to maintaining appropriate organizational, technical, and physical controls to protect the personal information entrusted to us. These controls protect personal information from anticipated threats and hazards as well as unauthorized access and use. IKNETE will strive to provide security that is proportional to the sensitivity of the personal information being protected, with the greatest effort being focused on protecting sensitive personal information, like financial or medical data, that could result in substantial harm or inconvenience if it got into the wrong hands.